Almost everything we despatch (particularly the reading glasses) is sent by Royal Mail. Due to recent rises in postal charges, our standard post and packaging charges have sadly had to be increased, as set out below. Please do not hesitate to contact us if further information is required.
Due to the blizzard of red tape involved in sending goods overseas since Brexit, we are currently only offering an overseas shipping service for reading glasses, sunreaders, speciality specs and spec accessories to Europe only. Please telephone sue on 0345 873 4700 for all information. It is essential that we have your contact details to fulfill these orders.
Prices are as follows: Europe Standard up to 1Kg.: £10.99 (Price will be quoted for parcels over 1Kg)
Orders totalling £50.00 or more before shipping will be FREE to UK addresses only.
Royal Mail Second Class (standard charge): £3.99
Royal Mail First Class: £4.99
UK Special Delivery: £9.99 (Up to 1kg and signature required. (Price will be quoted for parcels over 1kg)
UK Courier (2-3 days): £12.99 (signature required)
Please allow extra time for your order to be delivered at peak times such as the run-up to Christmas, or over the bank holidays. Our standard delivery charge is related to the Royal Mail second class service and 2-3 days should be allowed for delivery, although this cannot always be guaranteed. We are unable to process any claims for goods lost in the post until 15 working days have elapsed from the date of despatch. Other shipping options are available and delivery charges are clearly displayed at checkout.
Items which are out of stock will be back ordered and despatched as soon as they return to availability. You will of course be advised by email or telephone of such situations, with the option of withdrawing from the purchase. Goods will not be charged to your credit card until the point of despatch.
Please do not hesitate to contact us at firstname.lastname@example.org if there is any further information you need.